Care management efficiencies
AI driven workflow and deployment gains:
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Increase productivity by 1.5X
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Improve care manager satisfaction by 2X
Capture efficiency gains in key problem areas
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Legacy systems hinder the swift launch and adaptation of case and disease management programs. They lack the architecture for rapid cycle development, no-code innovation, and user-driven customization beyond IT constraints.
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Technology-driven efficiency gains remain out of reach, with incremental automation proving elusive. Legacy vendors have neglected to invest in the transformative capabilities driving exponential efficiencies seen in other areas of business.
Operational & Team Efficiencies
Care managers in your organization are drowning in low-value, administrative tasks. Over 40% of their time—time that should be spent driving outcomes—is wasted on mindless chores like sending education, chasing unanswered calls, analyzing assessments, documenting, and coordinating. To make matters worse, they’re left to navigate mountains of data and make every decision manually, often leading to inefficiencies and suboptimal results.
Our AI-driven automation engine annihilates this inefficiency, doubling operational efficiency while freeing care managers to do what they’re meant to do: deliver life-changing care.
Automated communication? Done. Smart workflows? Seamless. Data analysis and decision support? Effortless. Our solution doesn’t just eliminate grunt work—it supercharges care management with precision, personalization, and power. Say goodbye to alert fatigue and clunky automation that bogs you down.
This is automation that’s sharp, intuitive, and always there when you need it—an ally, not an obstacle. It's time to stop settling for mediocrity and start transforming the game.
Implementation Efficiencies
Care management programs are drowning in bloated costs, endless timelines, and death by a thousand change orders. Enough is enough.
Our game-changing UI-based configurators obliterate the old way of doing things. We slash implementation costs and timelines by over 80%. And post-launch? Say goodbye to those outrageous change orders—our configurators eliminate over 80% of them.
Want to tweak a complex questionnaire? Configurator. Send out new alerts? Configurator. Revamp an entire workflow? Configurator.
No tech skills? No problem. Business and clinical experts can make near-instant changes, putting power and control back where it belongs. It’s time to ditch the inefficiency and take charge.
Member Efficiencies
Member engagement isn’t just a challenge—it’s the Achilles' heel of care management programs, sabotaging both efficiency and outcomes. Our AI-powered communication and alerting capabilities break through this barrier, delivering crystal-clear, low-effort interactions that demand attention.
With self-service tools and member-directed programs, we put the power in your members’ hands, creating irresistible opportunities for engagement.
The result? Smarter, personalized nudges that drive real behavioral change, skyrocket member involvement, and slash the time care managers waste on traditional outreach. It's time to stop settling for mediocre engagement and start transforming the game.
Care management done better
As other parts of the organization are investing in technologies like AI, ML to gain extraordinary efficiencies, Care Management can't afford to lag behind.
Your Intelligence. Your Data. Your Advantage!
With our AI platform, every interaction refines a custom model tailored to your care processes. Insights, data, and recommendations adapt continuously, delivering a personalized AI that enhances efficiency and aligns with your unique point of view in care management.
With Elevate, your intelligence is never shared, and your data remains completely secure, with full confidence and privacy.
AI Increasing
Value
AI boosts care management efficiency by automating tasks, analyzing data for insights, and personalizing care plans.
Our tools streamline workflows, reduces administrative burdens, and enhances care quality and speed.
Elevate Action Board™
A novel solution empowers care managers to stay organized and prioritize the most critical needs of their members. This innovation introduces an "AI assistant" operating behind the scenes, providing personalized support to each care manager and driving optimal efficiency in their workflows.
Human Language Queries
Harness natural language to effortlessly access member data and create ad hoc reports. This transformative approach replaces traditional navigation-based information retrieval with intuitive, seamless queries for an enhanced user experience.
Automated Documentation of Notes and Summaries
Enable automated documentation of conversations between care managers and members, eliminating the need for manual typing. Automatically generate intelligent summaries for quick review and assessment, while providing complete transcriptions to support audit requirements.
Omnichannel Personalized Member Communications
Engage members on their preferred channels—SMS, video, voice, chat, or email—providing information and interactions when and how they choose. Enhance your brand and member connection with iOS and Android apps for both members and care managers.
Comprehensive Care Plan Templates
Robust care plan library that utilizes best practices for health literacy and behavior change to enable impactful interventions. Customize/create care manager-driven care plan templates, automate timer/event-based interventions, streamline approvals, and track workflows with intuitive visuals.
Smart Assessments & Campaigns
Quickly create and launch complex assessments and campaigns without IT assistance. Use automated evaluations to drive follow-up actions and deliver personalized recommendations, transforming efficiency.
Intelligent Medication Management
Revolutionize prescriptions with AI-powered reading technology. Facilitate smart reminders and effortlessly track medication adherence for advanced, innovative care.
Embedded Remote Care Management
Monitor vitals in real-time with seamless integration of third-party devices, including wearables, CGMs, and insulin pumps. Engage members through video and audio for a comprehensive telemedicine experience.
Natual Language Analytics & Insights
Harness the power of natural language prompts to effortlessly query the knowledge base and uncover insights.
Adaptive and Extensible Reporting
Leverage standard reporting templates for common needs, and generate dynamic visualizations, custom reports, and dashboards to cater to stakeholders and customers.
